> ## Documentation Index
> Fetch the complete documentation index at: https://zite.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Two-factor authentication

> Add an authenticator app code when you sign in to your Zite account with a password.

Two-factor authentication adds a code from an **authenticator app** when you sign in to your **Zite account** with a password. That is the account you use to build apps. The code comes from the authenticator app, not from email.

You can turn this on for your own account on any plan.

People who sign in to public apps you build do not get authenticator two-factor authentication. Those apps can send an email sign-in code instead.

> [!NOTE]
>
> This page is for two-factor authentication on your Zite account.
>
> Email sign-in codes for people signing in to a public app you built are different. See [Authentication for public apps](https://zite.com/help/platform/access/authentication.md).
>
> Two-factor authentication at your company's Google or SSO provider is also different. That is set up with that provider, not in Zite.

## Turn on two-factor authentication

**1. Open My account**

From inside a workspace, open the workspace name at the top of the sidebar and select **All workspaces**. On organization home, open the organization name at the top left, then select **Settings**. In the Settings sidebar, select **My account**.

**2. Enable 2FA**

Open **Sessions & access**. The description is **Devices signed in to your account**. Find **Two-factor authentication**, described as **Add an extra layer of security when logging in with a password**, then select **Enable 2FA**.

**3. Scan and confirm**

The **Scan with an authenticator app** dialog opens. It says **Use your password manager or an app like Google Authenticator.** Scan the code. Your authenticator app lists the account as **Zite**. Enter the 6-digit code, then select **Enable**.

When it is on, the field shows **You've set up an authenticator device**.

## When you will be asked

Zite asks for the authenticator code every time you sign in **with a password**.

The sign-in page title is **Enter verification code**. The field is **2FA code**. If the code is wrong, Zite shows **Incorrect 2FA code**. Under the field, it says **If you've been locked out, request a password reset.** You can also select **Sign in with different account**.

If you sign in with Google, Microsoft, or SSO, Zite does not ask for the authenticator code.

## Turn off or reset

You need the current 6-digit code from your authenticator app to turn two-factor authentication off or to register a new device.

If your organization does not require two-factor authentication, the button is **Disable 2FA**. The dialog title is **Are you sure?** It says **We recommend keeping two-factor authentication enabled on your account.** Confirm with **Disable**.

If your organization requires two-factor authentication, the button is **Reset 2FA**. The dialog says **Your organization requires all members to have two-factor authentication, so you will need to set up a new authenticator device.** Confirm with **Register new 2FA device**.

## Require two-factor authentication for the organization

Requiring two-factor authentication for every team member needs the **Team** plan. If your plan does not include it, Settings shows **Upgrade to Zite Team plan to enforce two-factor authentication**.

Turn on two-factor authentication for your own account first. If you have not, Zite shows **Enable 2FA in your own account settings first** and links to **My account**.

**1. Open Security**

From organization home, open the organization name at the top left, then select **Settings**. In the Settings sidebar, select **Security**. You can also open [Security](https://app.zite.com/home/settings/security) directly.

**2. Enforce two-factor authentication**

Find the **Enforce two-factor authentication** section (with a **Team plan** badge). The description is **Increase the security of your organization by requiring 2FA for all team members.** Turn on **Enforce two-factor authentication in this organization**.

**3. Confirm**

The dialog title is **Enforce two-factor authentication?** Members who do not have two-factor authentication will be logged out and guided to set it up the next time they sign in. Select **Confirm**, or **Cancel** to leave it off.

People who still need to set it up see a heading made of your organization name followed by **requires two-factor authentication**. The subtitle is **You need to set this up before you can access your account**. They scan an authenticator app and select **Enable**, the same as turning it on from **My account**.

To see who already has it turned on, open [Team members](https://zite.com/help/platform/account/team-members.md).

## If you lose your authenticator

You cannot turn two-factor authentication off without the current code from your authenticator app.

Email [security@zite.com](mailto:security@zite.com) so Zite can verify your identity and remove two-factor authentication.

## Zite and Fillout

If you also use Fillout with the same email address, turning on two-factor authentication for this email covers both products. Use the same authenticator app. Set it up in Zite.

Related topics

[My account](https://zite.com/help/platform/account/my-account.md)
[Team members](https://zite.com/help/platform/account/team-members.md)
[Authentication](https://zite.com/help/platform/access/authentication.md)
[Security at Zite](https://zite.com/help/security.md)


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